Privacy Policy

1. Information We Collect

We may collect the following categories of personal data when you interact with our website, advertisements, or services.

1.1 Personal Information

This may include:

• Full Name
• Email Address
• Phone Number
• Company Name
• Job Title / Designation
• Location details
• Any other information voluntarily provided through forms, chats, or communications.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

• IP Address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring URLs
• Cookies and tracking identifiers

This information helps us analyze user behavior and improve our services.

2. How We Use Your Information

We process personal data for the following purposes:

• To respond to inquiries and service requests
• To provide marketing, advertising, and digital services
• To manage client relationships and communications
• To send service updates, marketing messages, and promotional content
• To analyze website usage and improve performance
• To comply with legal obligations and regulatory requirements
• To prevent fraud or misuse of services

3. Consent for Communications

By submitting your information through our website, landing pages, advertisements, forms, or any other interaction with Connective9, you expressly consent to receive communications from Connective9 through SMS, WhatsApp, Email, OBD (Outbound Dialing), RCS, phone calls, and other digital communication channels regarding services, updates, promotions, and important notifications.

Such communications may be sent directly by Connective9 or through authorized service providers.

You may opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Replying STOP to SMS where applicable
• Contacting us directly via email

4. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies (such as Meta Pixel and Google Analytics) to:

• Understand visitor behavior
• Improve website functionality
• Measure marketing campaign performance
• Deliver relevant advertisements

Users may modify browser settings to refuse cookies; however, certain website features may not function properly.

5. Sharing of Personal Information

We do not sell or rent personal information to third parties.

However, we may share personal information with:

Service Providers

Third-party vendors who assist in:

• Marketing automation
• CRM systems
• Advertising platforms (Meta, Google, LinkedIn etc.)
• Analytics tools
• Communication platforms (SMS, WhatsApp, email service providers)

Business Partners

When necessary to deliver requested services.

Legal Authorities

If required to comply with:

• Applicable laws
• Court orders
• Government requests

All such third parties are required to maintain confidentiality and data protection standards.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Secure servers and encryption protocols
• Restricted access to sensitive information
• Monitoring for unauthorized access

Despite these precautions, no online transmission or storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this policy
• Provide services to users and clients
• Comply with legal and regulatory obligations

Once data is no longer required, it will be securely deleted or anonymized.

8. Your Data Rights

Under applicable data protection laws, including India's Digital Personal Data Protection Act, 2023, you may have the right to:

• Access the personal data we hold about you
• Request correction or updating of inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing
• Object to certain processing activities

Requests may be submitted via the contact information below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Connective9 is not responsible for the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of those websites.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

Connective9 reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the revised Last Updated date.

Users are encouraged to review this page periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Connective9

Website
https://www.connective9.com

Email
info@connective9.com